By: Jackie Chaddock
Mr. Armah Karnley, Managing Director of D.C. Limo Service
Chocolatecity.cc/blog recently added a poll on its website asking people that used limousine in the Baltimore, Washington, DC & Northern Virginia Metropolis to recommend an outstanding limousine service they had used and willing to recommend without hesitation.
D.C. Limousine services came out with a resounding vote of confidence for their outstanding customer service.
Chocolatecity.cc/blog asked for an interview and is grateful that Mr. Armah Karnley, Managing Director at D.C. Limo Service was kind enough to take some time out of his busy schedule to answer few questions.
CC: Mr. Karnley, what areas does your company service?
DC: For the past five years, we have faithfully serviced the Baltimore, Washington, DC & Northern Virginia Metropolis.
CC: What are the common misconceptions people have when ordering a limousine?
D.C. Limo Service
DC: Generally people think about the cost of the limo over the service. We want to spend time asking questions like, how many people are going to be riding in the limo, what are the sizes of the people and what will they be wearing. This makes a difference in selecting the right limo for the group. The limo service needs to be accommodating, reliable and comfortable, not just affordable.
CC: How do you judge how many people can fit in a limousine?
DC: If it is noted that the limo seats 6 to 8 people, always go for the smaller number. This allows for enough room so everyone can sit comfortably. We want our customers to be as comfortable as possible.
CC: How important is it for people to see the limousine before ordering service?
DC: It is extremely important. What you see in an ad may not be what you get on the day it is needed. We invite 
D.C. Limo Service Fleet
CC: What for of payment does D.C Limo Service accept?
DC: All major credit cards.
CC: What are your cancellation/postponement policy?
DC: 24 hours notification
CC: What value should be placed on an experienced business such as DC Limo Service?
DC: Communication, on the clock scheduling and professional drivers are important components of our business. Experience polishes each of these divisions and brings a sense of pride and accountability to the establishment.
CC: What is the responsibility of your chauffeurs?
DC: Our chauffeurs are there as certified professionals. He or she is expected to assist passengers with their luggage and personal belongings without being asked. New chauffeurs are required to meet Motor Vehicle Registration guidelines. Our services included, but are not limited to the following: Airport Service. We provide door-to-door service at National, Dulles and BWI Airport.
CC: What is your limousine price?
DC: It varies. There are a few factors that go into selecting a limousine service for any occasion. We understand that many people don’t always know what to ask, so we take the time to ask them a series of questions to get a feel for what they need and then we can talk cost. Don’t shop for price because sometimes you’ll get what you pay for.
CC: Do you offer strictly limousine service?
DC: No, we also offer airport service.
CC: What are some of your fleet?
DC: Our fleet include: 4 TownCars, 20px Hummer, 7px SUV, 8-10px Lincoln Towncars, 14px Hummer, 15px Van, 24px Minibus, 32px Minibus, 57px MotorCoaches,
52px MotorCoaches
CC: What other packages do you offer?
DC: We offer wedding packages. We are also available for any special events and meetings, such as : business meetings & conferences, proms, & special ceremonies, sporting events, concerts, sporting event, out of town excursion.
CC: How long is your price quotes good for?
DC: Our price quotes are good for 24 hours.
CC: Mr. Karnley, thanks for your time.
DC: It is a pleasure and you are always welcome.
Business Name: DC Limo Service
1010 Rockville Pike, Suite 307
Rockville, MD 20852
Reservations: 1-800-619-3155
Website: http://www.dclimoservice.com
*Special Discount: 10% discount for all first time customers.
Service Area: Baltimore Washington International ( BWI) Maryland
Reagan National ( Washington, DC)
Dulles International Airport ( IAD ) ( NORTHERN VIRGINIA )
Please mention coupon# DC105 for our 10% Discount.
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In July 2008 my friends and I had the opportunity of using these guys service while attending the Alpha Kappa Alpha’s Centennial Celebration in Washington, D.C.
They were very courteous and professional. I will definitely recommend them.
This interview with Mr. Karnley is very interesting and engaging.
Really great. Limo services will make us feel great. I have traveled by cab services. now i will try this limo service.
I am completely agreed with this report that delivering excellent service is a challenge for most organizations including those in the limousine service business. Thanks for the extremely well-informed information.